For Bajaj Power, through its Solar Division ("Bajaj Power", "we", "us," or "our"), it will keep the privacy and security of your personal information intact. This Privacy Policy explains how we collect, use, disclose, and safeguard the information from you while being in contact with our solar products, services, website, mobile applications (if relevant to you), and with any other engagements you have with us (all these collectively referred to as the 'Services').
Along with that, we treasure your privacy and are committed to confidentiality and protection of your information. This policy will comply with all the applicable laws and regulations around data protection in India, including the Information Technology Act, 2000, and its subsequent amendments or rules.
By accessing any portions of our offerings, you accepted and agreed to comply with the terms of the policy contained herein. Please read it thoroughly to understand how your information is collected, used, and secured. If you do not agree with any terms in this Privacy Policy, you should discontinue the use of our Services.
To improve our services, apply your experience, and facilitate our communication with you, we gather different types of information. The information that we may gather includes:
Your contact information includes your name, physical address, email address, phone number, and any other relevant contact information that you provide when inquiring about our products or services, requesting a quote, arranging a consultation, or contacting us for support.
If you open an account with us, we may collect your username, password, and other credentials.
When requesting our solar solutions, information may be given about the property, energy consumption, roof specifications, financial information (if exploring financing options), and any other pertinent information for the design and implementation of the solar system.
Once you order our products or services, we may collect your payment information, including credit card data, bank account information, or other payment method data. Note that we typically use secure third-party payment processors and do not store your full payment card details ourselves.
You may provide us with details of your preferences regarding our communications to you by way of email newsletters or marketing updates.
This refers to information that we may collect whenever you are responding to any surveys, feedback, or contacting us with inquiries or complaints.
If an application is made to Bajaj Power, the information shared there will include that application, resume, cover letter, and any other relevant details.
We automatically come to know such information upon your entry into our site. Among the kinds of information is that concerning your device, such as your IP address, browser version, operating system, the website from which you came, what pages you check out, and the time and date of your visit, to cite a few of them. To cover this, we may use cookies, web beacons, and other related tracking technologies.
While applying our Services, we may be able to collect data concerning your device that includes the model, unique identifiers, and mobile network information, involving personal device data usage.
If you accept these terms, then the exact location data can be collated from your mobile device when using our mobile apps, or certain location-based services. Geolocation settings can usually be switched off in the device settings.
If you have installed a solar system that is Bajaj Power, then we acquire very performance-related data regarding these systems, such as generation data, consumption patterns, system status, and system alerts or errors. This data enables us to monitor the efficiency of how such systems perform, their maintenance, and consumption of energy use by you.
We may gather details about you from sources that are publicly accessible, like social media accounts or business listings.
Information may be provided to us about you by third-party service providers that assist us in marketing, analytics, payment processing, or other services.
We may receive information about you from our partners and affiliates regarding joint marketing and service offerings.
The information we gather can be used for a multiplicity of purposes, such as:
To provide such solar products and services you have requested from us, such as system design, installation and maintenance for your systems, and related services like customer support.
o tailor our Services to you, such as proposing a relevant solar solution based on your energy consumption.
For responding to your inquiries, informing you about the status of your projects, sending all messages of importance to you, as well as offering you with customer support.
The above may also include marketing and promotional purposes, such as sending you promotional material, newsletters, and information about new products, services, and offers from the company. You may unsubscribe from marketing communications whenever you wish.
Analyzing how customers use the website and the application, measuring the performance of the installed solar system, conducting research and development, and modifying our Services for better function and user experience.
To detect and prevent fraudulent activity, unauthorized access, and other illegal acts and to ensure safety and stability in the systems.
Compliance with relevant laws, regulations, legal processes, and government requests.
For internal administrative purposes such as record-keeping, analysis of data, and reporting.
To evaluate your applications for employment, including contacting you regarding job opportunities.
We might share your information with third parties in certain situations, including the following
We may share your information with trusted third-party service providers who assist us in delivering our Services, such as installation contractors, maintenance technicians, payment processors, data analytics providers, marketing agencies, and IT support providers. These service providers are legally required to safeguard your information and use it solely for the purposes we specify.
We may share information with our business partners or affiliates for joint marketing efforts or to offer integrated services.
We may disclose your information if required by law, legal process, or government request, or when we believe in good faith that disclosure is necessary to safeguard our rights, property, and safety, as well as those of others.
If our company undergoes a merger, acquisition, reorganization, or partial or complete asset sale, your information may be transferred to the new owner. part of the transaction. We will notify you via email or a prominent notice on our website of any such change in ownership or control of your personal information.
We take appropriate precautions to safeguard your personal information against unauthorized access, misuse, disclosure, modification, or loss.
We may share aggregated and anonymized data that does not directly identify you with third parties for research, analytics, or other purposes.
We have taken appropriate security precautions to safeguard your data against unauthorized access, use, disclosure, modification, or destruction. These measures include:
We use encryption, firewalls, secure socket layer (SSL) technology, and other security protocols to protect your data during transmission and storage.
We have implemented internal policies and procedures to restrict access to your personal information to authorized personnel who need to know the information to perform their job duties. We provide ongoing security awareness training to our staff regularly.
We maintain secure physical environments to protect our data storage facilities.
Although we are committed to safeguarding your data, it's important to note that no system of data transmission over the internet or electronic storage is entirely risk-free. As such, we cannot promise complete security.
We will keep your personal information only for as long as needed to achieve the purposes described in this Privacy Policy unless the law allows or requires us to retain it for a longer period. The retention period may depend on the nature of the information, the purpose for which it was collected, and our legal and regulatory obligations.
Generally, we will retainFor the duration of our business relationship and for a reasonable period thereafter, to address any potential inquiries or claims.
Unless you opt out of receiving promotional communications.
For a reasonable period for analytics and improvement purposes.
For as long as your solar system is operational and for a reasonable period thereafter for maintenance and analysis.
Once the retention period expires, we will securely delete or anonymize your personal information according to our data retention policies and applicable laws.
You are entitled to specific rights concerning your data, as provided by relevant data protection laws. These rights may include:
You have the right to ask for information about the personal data we have on file for you and to receive a copy of it.
If any of the personal information we hold about you is inaccurate or incomplete, you can ask us to update or correct it.
Under certain conditions, you can ask us to permanently remove your data from our systems.
You have the option to request that we limit how your personal data is processed, depending on specific circumstances.
Where applicable, you may request that your data be provided to you in a structured, commonly used, and machine-readable format or that we send it directly to another organization.
You have the right to object to how your personal information is used, especially if it’s for purposes like direct marketing.
If you have permitted us to use your data, you can withdraw that consent at any time. This will have no impact on any processing completed before the withdrawal.
To exercise any of these rights, please contact us using the contact information provided in Section 10 below. We might ask you to confirm your identity before we can proceed with your request. We will respond to your request within a reasonable timeframe and following applicable laws.
We may use cookies, web beacons, and similar tracking tools on our website and online services to gather data about your browsing behavior and preferences.
Cookies are tiny text files stored on your device when you visit a website. They allow us to remember your settings, monitor site traffic, and tailor your experience. You can adjust or turn off cookies whenever you like by changing your browser settings.
Web beacons (also known as pixel tags or clear GIFs) are small electronic images that may be embedded in our web pages or emails. They can be used to track user activity, count visits, and measure the effectiveness of our communications.
We may utilize both session cookies, which are deleted once you close your browser, and persistent cookies, which stay on your device for a longer duration. Additionally, our website may use first-party cookies (set by us) as well as third-party cookies (set by external service providers).
By continuing to use or navigate our website, you consent to the use of cookies and similar tracking tools as described in our Privacy Policy and, where relevant, our Cookie Policy.
Our Services may contain links to third-party websites or services that are not owned or controlled by Bajaj Power. We are not accountable for the privacy practices or policies of any external websites. We recommend reviewing the privacy statements of any external sites you choose to access.
If you have any inquiries or concerns or require support regarding this Privacy Policy or how we handle data, please don’t hesitate to contact us at:
Bajaj Power (Solar Division) Head Office: 20 Shriraj City Chinhat Lucknow. info@bajajprojects.in, +919229241414
Under applicable laws, we have appointed a Grievance Officer to address any concerns or grievances you may have regarding the processing of your personal information. The details of our Grievance Officer are:
This Privacy Policy may be revised occasionally to align with updates in our privacy practices or relevant legal requirements. We will post any changes on our website and update the "Effective Date" at the top of this policy. We recommend checking this Privacy Policy from time to time to stay informed about any changes. Your continued use of our Services after the posting of any changes constitutes your acceptance of the revised Privacy Policy.
As Bajaj Power operates primarily within India, your personal information will generally be stored and processed within India. However, in some cases, we may transfer your information to third-party service providers located in other countries. In these situations, we will implement suitable measures to safeguard your data in line with relevant data protection regulations.
We are committed to making our Privacy Policy accessible to everyone. If you have any difficulty accessing this policy or require it in an alternative format, please contact us using the contact information provided in Section 10.
This Privacy Policy and any disputes arising out of or in connection with it shall be governed by and construed under the laws of India. The courts in India, Uttar Pradesh, shall have exclusive jurisdiction to settle any such disputes.
By using Bajaj Power's Solar Division Services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.
